School Fee Policies and Guidelines
These policies govern the payment of school fees, use of our online portal, and procedures for refunds or cancellations.
1. Contact Us
For any inquiries related to fee payment, technical support, or policy clarification, please use the contact details below.
Physical Address
Ramadhar Nagar, Maner, Patna - 801108, Bihar, India
Phone Support
Administrative Office: 930-806-9419
General & Fee Support Email
Primary Contact: formsatmcsschool@gmail.com
2. Terms & Conditions
2.1 Acceptance of Terms
By using the Maner Central School online fee payment portal (the "Portal"), you agree to be bound by these **Terms and Conditions** and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site for payment purposes.
2.2 Fee Payment and Enrollment
- All fees must be paid by the stated due dates to ensure continued enrollment and access to school services.
- The fees listed on the Portal are final and inclusive of all applicable taxes unless otherwise noted.
- The school reserves the right to charge a late fee for payments made after the specified due date.
2.3 Data Accuracy
The user is solely responsible for ensuring the accuracy of the Roll Number and student details before initiating payment. The school is not responsible for misdirected payments due to incorrect information provided by the parent/guardian.
3. Refunds & Cancellations
3.1 General Refund Policy (School Fees)
Fees paid towards tuition, transportation, and other annual charges are generally NON-REFUNDABLE once the payment transaction is completed and confirmed. Funds are allocated immediately for the student's enrollment and essential school services.
3.2 Accidental Double Payment
In the event of an accidental double payment, where the same fee installment is paid twice, the school will initiate a refund for the second payment. The user must notify the administrative office via email (formsatmcsschool@gmail.com) within 7 days of the transaction. Refunds will be processed within 15 working days.
3.3 Withdrawal/Cancellation
If a student is withdrawn from the school, the fee refund policy will be governed by the specific rules outlined in the official school prospectus and admission agreement, which supersede this online policy. Withdrawal requests must be submitted in writing to the Principal.
3.4 Payment Failure (Technical Error)
If a payment is debited from your bank account but the transaction fails (e.g., due to network error) and the payment is not successfully remitted to the school, the payment gateway or bank will automatically initiate a reversal. This process typically takes 5–7 working days. Please contact your bank first if the reversal is delayed.